Federal Student Aid and Consumer Information

Student Consumer Information

2018 -2019

Federal Student Aid and Consumer Information

Students should contact the Financial Aid Administrator at the school with any questions or concerns regarding Federal Direct Subsidized or Unsubsidized Loans.
If a situation exists that a Financial Aid Administrator cannot resolve, students should follow procedures in the school catalog regarding Problem Resolution.
The U.S. Department of Education’s Ombudsman Office for student loan issues is also available. The Ombudsman operates as a neutral party and informally researches and attempts to resolve a borrower’s issue.


Student borrowers can contact the Office of the Ombudsman via:

Online Assistance: studentaid.gov/repay-loans/disputes/prepare

Toll-Free Telephone: 1.877.557.2575 Fax: 1.202.275.0549

Mail: U.S. Department of Education, FSA Ombudsman, 830 First Street N.E., Washington, D.C. 20202


Consumer Information From The
U.S. Department Of Education

Students and financial aid staff should reference the U.S. Department of Education websites for information regarding the regulations, requirements, and application for Federal Student Aid. There is no user fee for using D Financial Aid sites.

U.S. Department of Education: www.ed.gov

National Student Loan Data System (NSLDS) is the U. S. Department of Education’s central database for Federal Student Aid. Student financial aid information is submitted to the NSLDS from schools, guaranty agencies, the Direct Loan program, the Pell grant program, and other Department of Education programs. NSLDS Student Access provides a centralized, integrated view of Federal Student Aid loans and grants so that recipients of funds from these programs can access and inquire about the Federal Student Aid loans and/or grant data. Once a student’s data is reported to NSLDS, this site and all of the student’s information contained within is accessible to Financial Aid Administrators, and guaranty agencies. In addition, students may access their own financial aid information by visiting this site. All users must sign-in and be an authorized user.

To access the site, visit www.nslds.ed.gov.


Federal Student Aid Ombudsman Notification

Students should contact the Financial Aid Administrator at the school with any questions or concerns regarding Federal Direct Subsidized or Unsubsidized Loans.
If a situation exists that a Financial Aid Administrator cannot resolve, students should follow procedures in the school catalog regarding Problem Resolution.
The U.S. Department of Education’s Ombudsman Office for student loan issues is also available. The Ombudsman operates as a neutral party and informally researches and attempts to resolve a borrower’s issue.

Student borrowers can contact the Office of the Ombudsman via:
Online Assistance: studentaid.gov/repay-loans/disputes/prepare

Toll-Free Telephone: 1.877.557.2575 Fax: 1.202.275.0549

Mail: U.S. Department of Education, FSA Ombudsman, 830 First Street N.E., Washington, D.C. 20202


Consumer Information From The
U.S. Department Of Education

Students and financial aid staff should reference the U.S. Department of Education websites for information regarding the regulations, requirements, and application for Federal Student Aid.

There is no user fee for using D Financial Aid sites.
U.S. Department of Education: www.ed.gov

Applying for Federal Student Aid: www.fafsa.ed.gov