5 Companies to Inspire Organizational Leadership

Directives and officials spend lots of time thinking about how to improve their organizational leadership: how to be a better boss, how to inspire employees to do their best and to make them feel identified with the company.
It would be handy to have a manual that tells you how to be an inspiring leader, right? Well… There’s no way to clearly define what makes a good leader. It takes many things: empathy with your team, balancing authority with trust, knowing when to take risks, being trustworthy, and more. But the result of excellent leadership doesn’t change: the team is lead to a mission and moves towards achieving an objective.
So, to inspire you to have better tools to be an inspiring leader in your organization, here we bring you five companies (aside from the typical examples such as Google and Amazon) whose leadership has stood out recently.

Wegmans

Wegmans is a supermarket chain in the Northeast and Mid-Atlantic. Their customer service excellence is widely recognized, but they say it wouldn’t be possible without an inspired workforce. They achieve this through a significant investment in their human capital. In 2017 they invested $50 million and $5 million in employee training and scholarships, respectively. This has helped the company to fill 2/3 of their appointments with their own employees. There are plenty of stories of part-time cashiers that take advantage of the scholarships they offer and after some years end up as executives.

Chipotle

Chipotle was widely considered a model company in its industry. And then the food contamination crisis occurred and investors ran away from the company. What did they do? Change the leadership. They got Brian Niccol, former CEO of Taco Bell, onboard to strengthen their brand again and he has done so with the right kind of social media attention the company needs.

Square

Square is an interesting example because it started as a tech company that permitted small businesses to accept credit cards as a payment method, and went from there to continue innovating in the entrepreneur-finance crossing. A couple of years ago, they passed from a payment platform to a full financial organization when they announced they’d open their own bank in Utah to offer loans and bank accounts for SMEs. Square’s lesson? Don’t be afraid of innovating and taking the next step. You may hit the jackpot.

UPS

UPS is a wonderful case because it’s perfect to explain how adaptive has to be the leadership of a company to thrive in an ever-changing environment. They face many external risks due to the innovations in the market: Amazon’s delivery drones, 3D printing which generally reduces the need for shipping manufacturing parts. What did they do? They developed their own 3D printing business and appointed Scott Price as chief transformation officer.

Marriot